A bathroom remodel is one of the most rewarding upgrades you can make to your home—but it’s also one of the most important to get right. From shower conversions to full bath remodels, working with the right bathroom remodeling contractor makes the difference between a seamless transformation and a stressful, costly experience.
So how do you choose the right bathroom remodeling contractor? What should you look for, what should you ask, and what red flags should you avoid?
Whether you’re upgrading for safety, style, or resale value, this guide will help you make an informed, confident decision when selecting a bathroom remodeling professional.
1. Start with Specialization
Not all contractors are created equal. While many general contractors offer bathroom remodeling, the best results often come from a team that specializes in bathroom-focused renovations—especially if your project includes a walk-in tub, shower conversion, or accessibility upgrades.
Specialists understand the plumbing, waterproofing, and layout challenges that come with bathroom work. For example, at Five Star Bath Solutions, we focus entirely on bathrooms—meaning we have the tools, training, and experience to execute even the most complex remodels efficiently and correctly.
Ask:
- “Do you specialize in bathrooms, or is this one of many services you offer?”
- “How many bathrooms have you remodeled in the last year?”
2. Look for Licensed and Insured Professionals
One of the first things you should verify is that the contractor is licensed and insured in your state and municipality. In places like New Jersey, contractors must be registered and follow strict codes—especially when dealing with plumbing, electrical work, or accessibility installations.
A licensed contractor ensures:
- Work is done to local code
- You’re protected in the case of damage or injury
- Permits (if needed) are handled properly
Always ask for proof of:
- General liability insurance
- Workers’ compensation insurance
- State license or contractor registration
3. Read Reviews and Check References
Online reviews can tell you a lot—not just about the quality of work, but about how a contractor treats their clients, communicates during the project, and handles unexpected challenges.
Look for:
- Reviews on Google, BBB, and other trusted sites
- Mentions of timeliness, cleanliness, professionalism
- Photos of before-and-after projects
You should also ask the contractor for references from recent bathroom remodels—ideally, in your area. If you live in NJ cities like Toms River, Mercerville, or Marlton, a great contractor should have a local portfolio.
Ask:
- “Do you have photos of completed bathroom remodels?”
4. Review Their Process
A good contractor will offer a clear, detailed process from the first consultation through to completion. You should understand:
- What’s included in the estimate
- What the timeline will look like
- How materials will be sourced or selected
- What happens if there are unexpected issues
Look for transparency and good communication from day one. Vague answers or missing information are major red flags.
At Five Star Bath Solutions, for example, we walk customers through every step—from design consultation to product selection to final walkthrough—with no pressure and no surprises.
5. Consider Experience with Safety and Accessibility
If your remodel includes a walk-in tub, grab bars, non-slip flooring, or a barrier-free shower, make sure your contractor has real experience with accessible design.
This is especially important if the remodel is for a senior loved one or someone with limited mobility. Accessibility features must be installed to exact standards—not just for convenience, but for safety.
Ask:
- “Have you installed walk-in tubs or barrier-free showers before?”
- “Do you follow ADA or universal design principles?”
6. Compare Detailed Estimates—Not Just the Price
It can be tempting to go with the lowest quote—but price alone shouldn’t be the deciding factor. The lowest bid can sometimes mean lower-quality materials or rushed work.
A good bathroom contractor will provide:
- A detailed written estimate
- Itemized costs for labor and materials
- A clear payment schedule
Look closely at what’s included—and what’s not. Are permits, demolition, and clean-up included? What about waterproofing? Is the warranty clearly explained?
Tip: Get 2–3 estimates and compare more than just the bottom line.
7. Evaluate Their Communication and Professionalism
A contractor might be great on paper—but if they’re hard to reach, miss appointments, or can’t answer your questions clearly, you may be in for a frustrating experience.
Pay attention to:
- How quickly they respond to calls or emails
- Whether they show up on time
- How clearly they explain your options
Bathroom remodeling takes coordination and trust. You need someone who respects your home, your time, and your vision.
8. Understand the Warranty
Any contractor worth hiring will stand behind their work with a written warranty. This might cover:
- Labor (usually 1 year or more)
- Materials (manufacturer warranties vary)
- Water damage or leaks (especially important in bathrooms)
Make sure you understand:
- What is covered
- For how long
- How claims are handled
At Five Star Bath Solutions, we back every installation with a comprehensive product and workmanship warranty, giving our customers long-term peace of mind.
9. Don’t Ignore Your Gut Feeling
Finally, trust your instincts. If a contractor seems evasive, pressures you to make fast decisions, or offers a deal that seems too good to be true—it probably is.
On the flip side, if they’re respectful, informative, and seem genuinely interested in solving your bathroom challenges, you’re likely on the right track.
Final Thoughts
Choosing the right bathroom remodeling contractor isn’t just about price—it’s about trust, experience, and knowing your home is in capable hands. Whether you’re upgrading for accessibility, aging in place, or simply want a more modern space, your contractor should guide you every step of the way.
At Five Star Bath Solutions, we specialize in bathroom remodeling projects throughout Central New Jersey—including towns like Burlington, Basking Ridge, Hamilton, and beyond. With a focus on safety, customization, and long-lasting quality, we’re here to help you transform your bathroom with confidence.
Ready to take the next step? Contact Five Star Bath Solutions today for your free in-home consultation.
